Privacy Policy

Last Updated: January 2024

Look, we get it - privacy policies can be pretty dry. But we're committed to being straight-up honest about how we handle your info. We're not a huge corporation, just a team of architects who care about designing great spaces and respecting your privacy.

Who We Are

Mythrian Quinthal Architecture is a Vancouver-based architectural firm specializing in sustainable residential and commercial design. Our office is located at 1425 West Georgia Street, Suite 310, Vancouver, BC V6G 3Z1. You can reach us at (604) 555-0147 or info@mythrianquinthal.info if you've got questions about this policy or anything else.

What Information We Collect

When you reach out to us or use our website, here's the kind of stuff we might collect:

Contact Information

Your name, email, phone number, and mailing address - basically the info you give us when filling out contact forms or getting in touch about a project. We need this to actually, y'know, get back to you.

Project Details

Information about your project requirements, budget ranges, timelines, site locations, and any specific design preferences you share with us. This helps us understand if we're the right fit for your needs.

Technical Data

Website usage data like your IP address, browser type, pages you visit, and how long you hang around. We use standard analytics tools to see how people use our site and make it better.

Communication Records

Emails, phone call notes, meeting summaries - we keep records of our conversations so we don't lose track of important details about your project.

How We Use Your Information

We're not selling your data or anything shady like that. Here's what we actually do with it:

  • Respond to your inquiries and provide you with information about our services
  • Prepare proposals, contracts, and project documentation for architectural work
  • Manage ongoing projects and communicate updates throughout the design and construction process
  • Send occasional newsletters or updates about our work (only if you've opted in)
  • Improve our website and understand how visitors interact with our content
  • Comply with legal obligations and maintain professional records as required by architectural regulations

Sharing Your Information

We don't share your personal info willy-nilly. But there are some situations where we need to:

Project Consultants: Sometimes we work with structural engineers, landscape architects, interior designers, or other specialists. We'll share relevant project info with them, but only what's necessary to get the job done.

Service Providers: We use third-party services for things like email hosting, cloud storage, and website analytics. These folks are bound by their own privacy policies and only access data as needed.

Legal Requirements: If we're legally obligated to disclose information (court orders, regulatory requirements, etc.), we'll do so. But we'll let you know unless we're prohibited from doing so.

With Your Consent: If you give us permission to share your project in our portfolio or use it for marketing purposes, we'll do that. But we always ask first.

Cookies and Tracking

Our website uses cookies - those little files that help websites remember stuff. We use them for:

  • Keeping the site functioning properly (essential cookies)
  • Understanding how visitors use our site through analytics tools like Google Analytics
  • Remembering your preferences if you've visited before

You can disable cookies in your browser settings, though some parts of the site might not work as smoothly. Most browsers let you control this pretty easily.

Data Security

We take reasonable precautions to protect your information. Our systems use encryption, secure servers, and access controls. Only team members who need access to your info for legitimate business purposes can see it.

That said, no internet transmission is 100% secure. We do our best, but can't guarantee absolute security. If we experience a data breach that affects you, we'll let you know promptly and follow all applicable notification requirements.

Your Rights

Under Canadian privacy law (specifically PIPEDA), you've got rights regarding your personal information:

  • Access: You can ask to see what personal info we have about you
  • Correction: If something's wrong or outdated, let us know and we'll fix it
  • Deletion: You can request that we delete your info, subject to legal and professional record-keeping requirements
  • Withdrawal: If you've opted into marketing emails, you can unsubscribe anytime
  • Complaint: If you think we've mishandled your data, you can file a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, just shoot us an email at info@mythrianquinthal.info or give us a call at (604) 555-0147.

Data Retention

We keep your information for as long as necessary to fulfill the purposes outlined in this policy. For active projects, that means throughout the design and construction process. For completed projects, we're required to maintain records for several years due to professional liability and regulatory requirements - typically around seven years after project completion.

If you've just inquired about our services but didn't proceed with a project, we'll typically keep your contact info for a couple years in case you circle back later. You can request deletion anytime, though.

Third-Party Links

Our website might link to other sites - maybe a contractor's portfolio, a material supplier, or an article about sustainable design. We're not responsible for the privacy practices of those sites. When you click away from our site, you're subject to their privacy policies, not ours.

Children's Privacy

Our services aren't directed at children under 13, and we don't knowingly collect information from kids. If you're a parent and think your child has provided us with personal info, please reach out and we'll delete it promptly.

Changes to This Policy

We might update this privacy policy from time to time as our practices evolve or regulations change. When we do, we'll update the "Last Updated" date at the top. If there are major changes that significantly affect how we handle your data, we'll notify active clients directly.

It's worth checking back occasionally, but honestly, we don't anticipate huge changes - our approach to privacy is pretty straightforward.

Questions or Concerns?

If anything in this policy is unclear, or if you've got concerns about how we're handling your information, please don't hesitate to get in touch. We'd rather address your questions directly than have you wondering.

Contact Us

info@mythrianquinthal.info

(604) 555-0147

1425 West Georgia Street, Suite 310, Vancouver, BC V6G 3Z1

Thanks for taking the time to read through this. We know it's not the most exciting content, but your privacy matters to us.